The HFX VSO Program Overview
The HFX VSO program is a non-profit veteran service benefit and claims program serving the U.S. Department of Veterans Affairs and our nation's Servicemembers and Veterans.
Healthcare Financial Exchange Inc. (HFX) has established its Veteran-owned non-profit division, American Veteran Services
, to act as a Veteran Service Organization (VSO)
licensed by the U.S. Department of Veterans Affairs. American Veteran Services will serve as a new Veteran Customer Service (VCS) division, launching its VSO program with healthcare and financial card services specifically designed for U.S. military Servicemembers, Veterans, and their dependents.
HFX has organized a training program for the 1,000+ licensed Veteran brokers who were recently trained and hired by HFX and Colonial Life. These recently hired Veteran brokers will serve as Veteran Service Officers (VSOs), each being certified by the Veterans Administration. HFX is immediately deploying these certified VSOs into VA offices within their home states, at least 1 in each state in over 800 cities, to assist U.S. military Servicemembers, Veterans, and their dependents with claim and benefit services.
Our HFX VSOs can help Servicemembers and Veterans understand and apply for VA benefits, including:
- Financial support (monthly payments) Education
- Vocational Rehabilitation & Employment (VR&E)
- Home loans
- Life insurance
- Health care
- Burial benefits
These trained professionals can also:
- Help gather supporting documents (like a doctor’s report or medical test results)
- File a claim or appeal on their behalf
- Provide added support, like helping with transportation to medical appointments or emergency funds